Technological advancements in heavy-duty towing services

Technology has touched every aspect of human life. From using an electronic toothbrush to shopping online, everything is possible today with just the touch of a finger. The technology not only makes work easy and efficient but also provides additional perks that you can enjoy while using a particular service. And using towing services is one of them. 

 

How technology has improved towing services? 

Digital dispatch system - Nowadays most of the automobiles come installed with digital dispatch systems with which you can directly send a request from your vehicle to a towing company. Now you no longer have to make a manual call to the towing company and wait to speak to a live representative to get the desired towing service. With a digital dispatch system, the truck driver quickly gets the incoming call and they allow you to enter identifying information about your vehicle and get your vehicle towed to the store or your home. 

GPS Trackers - Roadside emergencies are unpredictable. And thus it is not always possible to know where you got stuck. This often makes it difficult for the towing service provider to track you and provide the much-needed help. Especially when you got stuck in rural areas where you cannot see anything or anybody for miles. But, thanks to the technology that has given us GPS tracking devices. Today, almost every vehicle comes equipped with a GPS tracker. This allows a towing service provider to track you and provide the required assistance. This also reduces tracking time between a service call and the arrival of a tow truck driver.

Mobile Apps - Last but not least; more than 77% of American towing companies take the help of a smartphone to provide their towing services. And you too can take advantage of your smartphone by installing an app that helps you get in touch with them instantly.

These apps can be downloaded onto your phone and used to streamline communications with a towing service. You can place a service request, log your location, enter vital information, and even track your tow truck driver all from your cell phone using a mobile app.

Technology has given us a lot. It has not only changed the face of business operations but also how we live our lives. Thanks to technology, you can track a reliable heavy duty towing in New York City with just a button.

Isn’t that amazing?